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Medical Front Office Receptionist

Medical Front Office Receptionist

Busy Internal Medicine practice with exciting new opportunities! Fun, fast-paced environment with a great team!

Job Summary:

Responsible for patient intake, greeting and registering patients, verification of insurance eligibility and benefits, payment collection, scheduling appointments and answering patient in-person and telephone questions in a professional manner.

Duties and Essential Job Functions:

  • Promptly answers incoming calls, screening and routing appropriately; takes detailed, accurate messages, retrieves messages, and accurately distributes accordingly
  • Inputs demographics and insurance information and schedules appointments per established guidelines
  • Confirms appointments, cancels appointments, and reschedules appointments
  • Maintains knowledge of computer scheduling functions, using proper registration protocols with all patients, editing existing patient data, and utilizing proper visit types
  • Maintains knowledge of all providers’ schedules and restrictions
  • Greets patients and visitors to the medical office and obtains all required information
  • Checks patient out at the end of visit as per office procedures
  • Responsible for collecting payments from patients, posting payment in the EMR system, maintaining money drawer, balancing and turning in completed batch
  • Oversees the front area for cleanliness, safety and continuous awareness of visitors, alerting supervisors of any issues
  • Responsible for maintaining knowledge of providers, facility locations, facility personnel, etc.
  • Comply with all company policies and procedures found in the employee handbook

Job Type: Full-time

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Additional Info

Job Type : Full-Time

Education Level : ""

Experience Level : ""

Job Function : ""

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