Always Faithful Insurance Agency

About

I am a risk, compliance, and program operations professional with over 20 years of experience operating at the intersection of insurance brokerage, construction and property risk, federally administered programs, and regulated enterprise environments. I hold a Doctor of Business Administration (DBA) with a concentration in Information Systems Management and apply a disciplined, systems-oriented approach to translating complex regulatory and operational requirements into clear, auditable, and scalable processes. I am a licensed Property & Casualty and Personal Lines insurance broker, HUD 203(k) Consultant, California licensed electrician, and Certified Master Inspector. This multidisciplinary background allows me to evaluate risk holistically—integrating property condition, construction feasibility, insurability, underwriting exposure, compliance obligations, and operational controls into a unified risk framework. My work regularly supports insurers, lenders, investors, and organizations operating in high-accountability environments. As Founder & Principal of Always Faithful Insurance Agency, I lead property and casualty insurance operations with direct responsibility for regulatory compliance, broker fee disclosures, surplus lines documentation, record retention integrity, and audit readiness. I coordinate with MGAs, wholesalers, and carriers to ensure underwriting documentation and policy issuance workflows remain compliant in fully remote environments, while designing SOPs and controls that support sustainable growth. In parallel, as Principal of Semper Fi Home Inspections, I conduct residential and commercial property inspections emphasizing structural integrity, safety, loss exposure, and insurability. My licensed contractor expertise enables identification of material defects, remediation priorities, and cost-risk tradeoffs that inform underwriting, lending, and risk mitigation decisions. This keeps me up to date on industry standards. My background includes federal program management experience supporting facilities operations, contractor oversight, contracts, compliance requirements, and multi-site coordination, with responsibility for schedules, performance tracking, risk logs, corrective action plans, and audit-ready documentation. I am a disabled U.S. Marine Corps veteran and Purple Heart recipient. My leadership style is grounded in accountability, operational discipline, and execution in high-consequence environments, with strength in governance, risk and compliance alignment, documentation rigor, and cross-functional coordination.

Providing Commercial and Personal Lines Insurance